Privacy Policy

LumilimeAI ("we", "our", "us") operates the LumilimeAI platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account Information

When you create an account we collect your email address and, if you sign in with Google, your name and profile picture as provided by Google.

Content You Provide

This includes brand information, campaign briefs, scripts, character descriptions, uploaded reference images, and any text you enter while using the platform.

Generated Content

Images, video clips, music, voiceovers, and final videos generated through the platform are stored in your account.

Usage and Billing Data

We track credit usage per billing period and maintain a transaction ledger for your subscription. Payment processing is handled entirely by Stripe — we do not store your card details.

2. How We Use Your Information

• To authenticate your account and maintain your session.
• To generate content (scripts, images, videos, voiceovers, music) based on your inputs using AI services.
• To process payments and manage your subscription.
• To improve the platform and troubleshoot issues.
• To send transactional emails (account verification, password resets, billing notifications).

3. Third-Party Services

We use trusted third-party providers to operate the platform:

• Authentication & Storage — Supabase handles account authentication and secure file storage.
• Payments — Stripe processes all payments. Your card information is handled exclusively by Stripe and never touches our servers.
• Google Sign-In — If you choose to sign in with Google, Google shares your name, email, and profile picture with us per their OAuth flow.
• AI Content Generation — Your inputs (briefs, scripts, descriptions) are sent to AI services to generate content. These services process your data per their respective privacy policies.

4. Cookies

We use essential cookies only — specifically session cookies managed by our authentication provider to keep you signed in. We do not use advertising or analytics cookies.

5. Data Retention

Your account data, content, and generated assets are retained for as long as your account is active. If you delete your account, we will remove your personal data and generated content within 30 days, except where we are required to retain it by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in the EU or UK, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with your local supervisory authority.

7. Security

We use industry-standard measures to protect your data, including encrypted connections (TLS), secure authentication, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to safeguard your information.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of the service after changes constitutes acceptance.

9. Contact

If you have questions about this Privacy Policy, contact us at privacy@lumilime.ai.